QA Checklist

0/14 passing · 0 failing · 14 pending. Use this matrix to validate every CRM workflow before release.

TC-LD-001

Create lead with valid data

Expected: Lead is created, ID generated, audit log entry written, owner assigned via round-robin.

Major

Pending

Owner: QA · Priya

TC-LD-002

Reject duplicate lead on mobile

Expected: Second submission shows duplicate banner; lead is merged with original; original owner notified.

Critical

Pending

Owner: QA · Priya

TC-LD-003

Mark lead lost with mandatory reason

Expected: Lead status → Lost, lostReason/lostDate/lostBy/previousScore captured, banner visible on detail.

Major

Pending

Owner: QA · Priya

TC-LD-004

Reopen lost lead

Expected: Lead status → Active (Reopened), assigned back to previous owner, audit entry created.

Critical

Pending

Owner: QA · Priya